The Sunsail Booking Promise
The Sunsail Booking Promise
Your sailing vacation should be exciting, not stressful. Here’s exactly what you get when you book with Sunsail — and what we promise if your plans change.
🛡️ Total Trust — The Charter Provider You Can Book With Confidence
Over 50 years on the water Sunsail was founded in 1974. Five decades of experience means we’ve thought of everything, so you don’t have to – from the moment you enquire to the moment you step ashore.
No hidden costs What you see is what you pay. Every charter includes:
- Dinghy and outboard motor
- Linen
- Chart pack and boat briefing
- Boat cleaning and changeover
- Dock assistance
No surprises waiting at the base.
4-hour on-water service commitment. If essential equipment on your yacht breaks down, a qualified technician will be with you within 4 hours of your call — guaranteed during base operating hours. Your time on the water is too valuable to waste waiting. Learn more about our 4-hour commitment.
Expert vacation planners. Our specialist team has first-hand sailing experience across every destination we offer. They handle the detail — boat selection, destination advice, qualification requirements — so your charter is right from the start.
Award-winning fleet across 20+ destinations. From the British Virgin Islands to the Ionian, our unified fleet of sailing yachts, catamarans and flotillas spans more than 20 destinations worldwide. Explore our fleet.
⭐️ Highly Rated — By the People Who Matter Most
Nearly 5,000 guests gave their Sunsail charter a perfect 10 out of 10 rating last year.
- 🏆 British Travel Awards — Silver Winner 2024 & 2025
- ⭐ Feefo Gold Trusted Service Award
- ⛵ Cruising World Boat of the Year 2025
- ⛵ Multihull of the Year 2025
Frequently Asked Questions
Can I change my charter dates after booking?
Yes. Every new Sunsail booking includes a free date, boat and destination change up to 4 months before your departure, at no charge. Your deposit moves with you for up to 12 months.
What's included in my charter price?
Every Sunsail charter includes dinghy and outboard, linen, chart pack and boat briefing, end-of-charter cleaning, and dock assistance. There are no hidden extras — what you’requoted is what you pay.
What happens if I need to cancel?
Cancellation terms vary by how far in advance you cancel and are set out in our full booking terms. We strongly recommend purchasing travel insurance to protect against unforeseen cancellation costs.
What if Sunsail has to change or cancel my charter?
In the unlikely event we need to make a significant change to your charter, we will contact you promptly and offer alternatives — including a change of date, destination, or a refund as applicable under our booking terms.
Do I need travel insurance?
We strongly recommend it for every charter. The Travel Protection Plan administered by Trip Mate is available for US customers and covers trip cancellation, interruption, and more. Find out more
Are there any exclusions to the free flexibility policy?
The free flexibility policy applies to most new bookings. Partner bases including Italy, Turkey, & Whitsundays may be excluded. Full eligibility details are in our booking terms — your vacation planner will confirm at time of booking.
What Our Guests Say
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