Customer Reviews

Well organised and provided good information at time of booking and during the charter

Lovely boat and location, Sunsail personal both charming, experienced and helpful.

Better briefing on several areas including anchor issues and electric outboard

The sail area is good. The staff were outstanding particularly Lucy and Patrick. Patrick had a difficult time with a fault in our boat . He was a brilliant ambassador for your organisation . Generally the boat was in good condition.

All of the admin before the trip was well organised. We moved the dates twice and the office team handled that really well. The arrival process was well managed, especially given how many people were setting off on the same day. The boat we were originally assigned to, Jamais, had a problem with the fridge. After a brief attempt to diagnose and fix the problem, Keith and the team offered us another, bigger boat at no extra cost – we were very impressed and enjoyed the bigger boat – Tranguilite. The daily weather forecasts and availability of advice and help at short notiv=ce was excellent. We all enjoyed ourselves very much

The sailing

Staff were all very helpful. The whole process went very smoothly from the initial booking process to disembarking the boat.

offering to arrange transport to and from airport.
An evening flight time was awful, and meant the whole day (Sunday) was wasted. Especially as the flight was then delayed

Happy crew, excellent equipment.

Excellent service, professional and reliable. Great location and boat. Special mention to Antonio for helping with our lost luggage- thank you!

Boat size and equipment, staff at base

It was a wonderful holiday after not being able to sail due to the pandemic. We were a little rusty but the lead crew led by Julia were fantastic on our flotilla and made the whole experience very good. We were impressed with the facilities on the boat – air con whilst couldn’t be used during the week was a welcome surprise to use when on the base dock. We had a niggle which was a bit frustrating – the wind vane on the yaught kept getting stuck as the mast had been damaged prior to us using the boat. The vane kept getting stuck on the aerial at the top of the mast which meant I was very uncomfortable using the sails without the weather vane functioning properly. We missed 2 days of sailing because of this. Thankfully the crew fixed the issue by bending the aerial back to allow the vane to rotate properly on the third morning of our holiday. Great it got fixed, but we would have expected it to be working properly from the first day and so felt a little “short changed”. The only other niggle was one of the restaurants on the group dinner was very expensive (Dionysos – almost double the price of the other very good group dinners) and had limited choice between fish and meat. Didn’t feel like value for money. Other than those two niggles which we hope might help improve the experience we had a fab time, so thank you.

Fantastic holiday, the yacht was in great condition. Only thing missing was a funnel to refill the outbound motor. The rowlock on one oar was also broken, making rowing impossible.

Thanks for a fun week

Great location and the boat was well equipped and in top condition. The complete experience from booking through prepaid provisioning, onboarding and disembarking was excellent.

Good clean boat.
Excellent lead crew
Excellent destinations and activities

Being on the boat in such a wonderful environment – and all the arrangements facilitated this

Quality of yaughts, friendly staff and support for novice sailors like me.

Ease of boarding on arrival and guide to our cruise

Check in process does not work, trying to check in everyone on the same day means your customer service suffers, why don’t you allow check in everyday of the week

It was a fantastic itinerary and the lead skipper was great