Customer reviews

Greg our skipper made the trip.

The Skipper we had, Tom, was awesome. My only complaint is that the boat smelled from the toilets and it was unpleasant as a result. It seemed like a pretty new boat so I was surprised it could not be fixed.

Staff were friendly and helpful

Captain Henry did a fantastic job!! We were lucky to have him as our captain for a week in Belize

We absolutely love Sunsail and have done close to twenty charters with you. The customer service is great, the boats are well maintained and the locations are fabulous. What’s not to like?

Son sales staff were friendly and helpful and informative. The boat was in good condition and ready to sail enabling us to leave early.

Exceptional service in helping me arrange a flotilla of five boats in the Seychelles during logistically challenging circumstances due to Covid. Once in the Seychelles the base team was extremely patient and answered every question with a smile. It helped contribute to a truly magical experience!

Outstanding trip overall. Base was very helpful, especially Sandra Mitchell. Boat was supposed to have a watermaker but it didn’t work which caused us to have to dock twice to resupply water. This cost us precious time which meant we didn’t get to complete our planned itinerary. We also had to spend 4 hours one day getting work done on the generator. Good news was that Chubby was able to fix it in Staniel Cay without us going further out of our way. The boat also needs several sheaves replaced on the sail controls. The damaged ones made it much harder to sail.

Boat and all the dock services as well as our captain was first rate

We have been with Sunsail’s for years.

Good organization

The staff at sunsail couldn’t have been more friendly and welcoming. This was my fifth time renting from sunsail and I can’t wait to come back

Better communication predeparture. Questions were not answered after email. Map of base showing office and pontoon.

We gave you a high score because you were really helpful with everythin, you had/have good communication and treated us very well

Excellent customer service while booking. Clear pre-trip info and video safety briefing. Well-maintained yacht.

Quality of boats, service and number of places to sail.

Great Staff and Service experience

We’ve chartered with other companies in the past and Sunsail has always been the best – no hidden fees!

Boat in great condition
Staff helpful prompt
Marina very modern

Excellent service, everything worked without any mistakes.