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Customer reviews

It’s important to us that you always have a great experience with Sunsail. It’s important to us that you always have a great holiday experience with Sunsail. Please read through the recent reviews our customers have sent us so you can hear directly from them:

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Showing: 280 of 1599 Reviews
  • Fred W.
    Reviewed Apr 11, 2024 (5)

    Great boat, great Captain, great base support.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • William G.
    Reviewed Apr 8, 2024 (4)

    Great service and a wonderful resort, pool, restaurants, and of course the sailboat.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Graham R.
    Reviewed Apr 8, 2024 (5)

    Easy to arrange

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Heather M.
    Reviewed Apr 7, 2024 (5)

    I did three separate charters with Sunsail/moorings this spring and each one of them was on a well maintained, clean boat. The staff is managed by Brittany who is respected by her entire staff. They all work very well together as a team. It will be my pleasure to work with Brittany and her staff again.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Tracy M.
    Reviewed Apr 7, 2024 (5)

    Easy check in, well equipped

    Service
    5
    Crusing area
    5
    Comfort
    3
  • Frederik G.
    Reviewed Apr 6, 2024 (5)

    All went smoothly, nice people

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Dor A.
    Reviewed Apr 6, 2024 (5)

    Team was super nice and professional
    Boat was in excellent condition
    All additional accessories necessary for sailing were on board
    Everyone cared that the vacation will be fun
    Highly recommended
    Thank you guys

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Sebastian K.
    Reviewed Apr 6, 2024 (5)

    Around service, very nice and helpful staff.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Christopher T.
    Reviewed Apr 6, 2024 (5)

    The boat was all set up, ready and clean. The skipper was great – Morgan was flexible and willing to explain actions and get everyone involved.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Simon B.
    Reviewed Apr 6, 2024 (5)

    The standard of training was fantastic.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David P.
    Reviewed Apr 6, 2024 (5)

    Great locations to visit from Lefkas.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Benoit Z.
    Reviewed Apr 6, 2024 (5)

    Des gens à l’écoute, sympathique et disponible. Un bateau en parfait état, bien entretenu et super bien préparé pour la semaine.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David G.
    Reviewed Apr 6, 2024 (5)

    Instructors were very professional and I always felt safe and they were very friendly and you could see that they loved what they were doing had a great time THANKS to Amy and Michael

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Anthony C.
    Reviewed Apr 5, 2024 (5)

    Good boat, good checkout, good service, good facilities in Tortola.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Philip C.
    Reviewed Apr 1, 2024 (5)

    Used for years! Staff was great! Boat well maintained

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Stephen S.
    Reviewed Mar 30, 2024 (5)

    Facilities in Tortola were great. The boat was in excellent condition and well appointed. People were friendly and responsive. Only negative – 3 hours to get fuel on the morning of our departure.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Amy P.
    Reviewed Mar 30, 2024 (5)

    Great, unique, fun vacation!

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Bruce H.
    Reviewed Mar 29, 2024 (5)

    Just a great experience

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Stéphane B.
    Reviewed Mar 29, 2024 (5)

    Vacances réussies de A à Z: de la réservation au retour du bateau en passant par la croisière elle-même. Léopard 424 en parfait état (les bouts peut-être pas toujours adaptés aux bloqueurs) avec un Warner maker indispensable… Gregory, notre contact de la base est efficace et serviable et l’approvisionnement nous attendait, rangé. Bravo

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Aaron Y.
    Reviewed Mar 28, 2024 (5)

    Great experience all around for our entire group.

    Service
    4
    Crusing area
    5
    Comfort
    5

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Showing: 280 of 298 Reviews
  • H2873TMrebeccam
    Reviewed Sep 16, 2024 (5)

    Truly wonderful week sailing on flotilla in Croatia. The crew were so professional and helpful, the Marina staff were exemplary in sorting us out so that we can’t to return to explore more of the beautiful islands and enjoy more great sailing with Sunsail.

  • Dixterman
    Reviewed Sep 15, 2024 (5)

    A truly memorable holiday that the whole family enjoyed. Very well spec’d boats and amazing staff to ensure the trip was as good as it possibly could be. Will definitely look to do a flotilla again and would have Sunsail as my first choice. Thank you for making the trip so fantastic and making us feel at ease.

  • henniegoosen2020
    Reviewed Sep 12, 2024 (4)

    We sailed from Agana in Croatia and back.We had fantastic weather, and our skipper Anja was very helpful,organised and set us up for an even better experience.She helped us with taxi arrangement as well as restaurant bookings ,this was much appreciated.
    We had a 3 bedroom boat that is definitely not recommended for more than 3 people.

  • Safari58349251535
    Reviewed Sep 7, 2024 (5)

    Thank you to Michael, Imogen, and Carraig for their support on our Krka flotilla. Lovely destinations and good times….

  • OnAir18948491593
    Reviewed Sep 7, 2024 (5)

    Anja was our skipper,very well organized and neat.We were well informed of everything all the time.She even helped with restaurant reservations ect.The boat is very small and I would suggest 1 couple in the 3 room boat.

  • skyehigh
    Reviewed Sep 1, 2024 (5)

    We just came back from a week flotilla in Croatia. Our lead crew was amazing, Esme was on hand for bookings, Fraser welcomed us into every dock showing remarkable patience when the boys line throwing went wrong and Miha visited every night to check on all things technical

  • Meander63970449191
    Reviewed Aug 31, 2024 (5)

    Huge thanks to Amy Smith for the fun and professional course with Sunsail Agana ! Amy is a very talented and thorough instructor. Her calm and patient approach certainly helped to get all Comp Crew and Skippers Ticket candidates across the line ! Thank you Amy ! You are a gem 😊

  • K7070JAsimonj
    Reviewed Aug 29, 2024 (5)

    We sailed as a family for a week with Rob from Sunsail. The children earned their RYA “Competent Crew”, my wife and I “Day Skipper”. We had a great time and learned a lot. Rob was great with the kids.

  • johnpC3691OE
    Reviewed Jul 13, 2024 (5)

    We had a beautiful week sailing in the BVI. The Sunsail dock facility is beautiful and the people are great and very helpful. We booked the wrong boat, too small. But Lindsay Roberts was able to provide us with a beautiful 50′ upgrade boat and at a reasonable price. So we had all the needed equipment to enjoy our trip.

  • Sunny_Travelor
    Reviewed Jun 24, 2024 (5)

    I have been chartering with The Moorings & Sunsail for 30+ years. The service from Travis and Seanna was top notch. When we arrived the provisioning was complete and already loaded on the boat. We received a complete and useful briefing from Seanna. This is a cruising area which is protected from the open ocean by a large barrier reef. It is also a very shallow area where your boat generator might have ingested sand from previous charterers which chews up the impeller — however, Travis sent a tech to replace the impeller while we were in Green Turtle Cay which was very convenient for us. The 454L was in excellent condition.

  • GrandTour30375883332
    Reviewed Jun 13, 2024 (5)

    Our 3rd bareboat charter in Belize. The Sunsail staff was excellent (special shout out to Diego and Kevin), and our catamaran was in great shape. The online paperwork system made our check out fast and simple. Belize is a challenging cruising ground, so pay attention to the chart briefing and the cruising guide, both provide good information on safe approaches! Belize is quite simply the best snorkeling and diving in the Caribbean, the best I have seen anywhere. We also enjoyed trips to Mayan ruins at Nim Li Punit, and later at Altun Ha, before and after our 8 day bareboat. Belize is wonderful, and the people everywhere are fun and welcoming. There’s a reason we have done this 3 times now! Check out the Hobbs Brew Barge in Placencia, especially if you crave a craft brew!

  • Traveler23117262194
    Reviewed May 11, 2024 (5)

    In one word, an extraordinary experience. At the reception office we were greeted by two beautiful and smiling girls and received vip service. At the yachts, very professional and welcoming maintenance personnel were waiting for us who explained everything in a professional manner. During the cruise we needed something from the office and they answered quickly and professionally. Highly recommended!!9

  • BenA344
    Reviewed Apr 4, 2024 (5)

    Charter sailing, with any company, in the BVIs is a joy. Great, reliable winds and weather make for a sailors paradise. Sunsail / Moorings provides great boats and service and has a great facility / location.

  • M6303VValexc
    Reviewed Mar 31, 2024 (5)

    Our charter with Sunsail in the British Virgin Islands (BVI) was an unforgettable adventure. Sunsail’s team provided exceptional service from start to finish, ensuring our catamaran was in top condition for comfort and performance. Sailing through the BVI’s stunning landscapes was breathtaking, and Sunsail’s expertise on the best spots to explore enhanced our experience.We faced a couple of technical issues along the way, but Sunsail’s prompt and efficient response ensured they were quickly resolved, allowing us to enjoy our sailing paradise without interruption. This level of attentive service made us feel highly valued and reassured us of Sunsail’s commitment to an unparalleled sailing experience.The flexibility to tailor our itinerary, combined with the beauty of the BVI and Sunsail’s outstanding service, made our trip magical. We left with memories of adventure, relaxation, and the joy of sailing, looking forward to our next journey with Sunsail.

  • Sightseer45712203007
    Reviewed Mar 29, 2024 (5)

    i have a group of sailing friends and we have been doing a bareboat charters around the world together each year for the last 20 years.
    this year we went to Sunsail: Antigua
    first let me talk about the base – nelson’s dock yard is a wonderful, protected landing and a nice place to start and end the journey – interesting things to see, easy access to stores to provision and buy souvenirs, lots of fun restaurants to try. the team at sunsail put the boat on and off the dock before handing the boat over (kind of like having a pilot coming into a major harbor), so while our crew may have enjoyed the challenge, we were also fine not having the drama of docking a boat we did not have a lot of experience with.
    next antigua – plenty of great sailing detinations – the winds and weather did not disappoint. lots of easy to navigate to anchorages…..just easy and fun and interesting.
    the boat – we had a Sunsail 44 with a 4 cabin layout. it was in good working order, clean, intelligently laid out and sailed very nicely. one of the nicest roomiest monohulls for its size.
    the team at Sunsail – the team at the base were friendly and helpful and professional. there is a lot more paperwork and explicit focus on safety then in the old days. however the team was thorough in their boat and map briefing and didn’t rush it and took our followup questions and made us comfortable. we enjoyed their smile and enthusiasm seeing us start our charter and their smiles and help winding things up.
    another great holiday – thanks Sunsail.

  • joedY4521LI
    Reviewed Mar 21, 2024 (5)

    Sunsail is a large operation and has some amenities that we have not seen elsewhere. Nice showers on shore with towels. Three places to eat close by and grocery shopping including a French deli within easy walking range. Staff were friendly and helpful.
    Our catamaran was pretty new, very clean, well equipped. Everything worked well. My only complaint was the minimal storage in the cabins.
    We modified our itinerary a bit as we went and had a good time. Winds were good and we did most of our traveling under sail. We have some experience sailing but enjoyed experimenting with the sails.
    Our only problem with crowds was at the Baths. I would avoid that in the morning when tour groups may be more likely. Didn’t see really colorful coral, etc but I did swim in the midst of 40 or 50 little yellow fish–a thrill for me. S upper at Marina Cay was nice. The Pirate’s Bight was very noisy but I enjoyed the musician and dancing.
    BVI is a beautiful, beautiful place.
    PS: If you fly to St. Thomas and take the ferry make reservations for the return trip. We did not and the 2 convenient ferries were sold out, though we did get another after a mad dash up the coast.

  • frandH4122QB
    Reviewed Mar 18, 2024 (5)

    Amazing sailing week with Sunsail in Tortola. Excellent welcome on the base, well maintained boats, strong winds and overall nice sunny weather, easy mooring on balls, fun sailing on Sunsail Catamaran 40 with all amenities (electricity, air conditioning, etc…), nice restaurants and bar on the islands, unforgettable trip to Anegada, a dream week once again thanks to Sunsail!

  • 986NigelB
    Reviewed Feb 22, 2024 (4)

    We enjoyed a fantastic 8 night bareboat sail around the BVI on a Sunsail 46 from the Sunsail/Moorings marina at Tortola. Having been used to the attention to detail of Sunsail Europe, this was sadly lacking at Tortola. There was no welcoming contact from the base in the weeks leading up to our charter. Our air con wasn’t working, there was no gas in the canister, our Wi-Fi didn’t work and multiple door handles fell off. We wasted our first morning stuck in the base while a whole host of friendly staff worked to fit the problems.
    The BVI is very busy in February and on three mornings we had the 7am stress of trying to secure a Boaty Ball mooring at popular locations. These were all booked in 10 seconds! We had prebooked three marinas and all our restaurants which proved a good call.
    Our boat itself was excellent with all the major features like sails, engine, generator, tender working well throughout the week. We had some great sailing in the moderate-fresh Easterly Tradewinds and also enjoyed the warm temperatures and water for swimming and snorkelling. We booked a paddleboard but didn’t get to use this due to the significant swells, even at “sheltered” anchorages.
    All the Sunsail staff were friendly and helpful and with more care with the preparation and presentation of the boat, this would be a five star review.

  • Journey26735788455
    Reviewed Feb 21, 2024 (5)

    The trip exceeded our expectations, but Radge (our captain) MADE the trip! From the start, he asked us our priorities on the trip and what activities we wanted to focus on and he delivered on all of that. There were a couple of us nervous about getting sea sick and there was a storm that came through one of the days, and he changed up the itinerary to get us to a safe place to be for the night that was protected from the high winds. He also dove for conch and made us homemade ceviche, along with homemade tortillas one morning and homemade stuffed jacks another morning! He also took me snorkeling and let me stick with him so he could tell me what I was seeing and pointed out things to me too. He was the highlight of the trip, make sure to request for him!

  • ruddleguts
    Reviewed Feb 14, 2024 (5)

    An outstanding holiday. Wouldn’t hesitate to go again. A few niggles regarding maintenance, the Sunsail damage policy and the completeness/accuracy of the yacht details. Neverthess we have used Sunsail for three trips to the BVIs and have had great holidays each time.

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