Essential Information

Essential Information

• Address & Map
• Arrival & Departure
• Sailing Information
• Banks & Money Exchange
• General Information
• Electrical, Phones & Music
• Activities
• Provisioning
• Health & Safety

Address & Map

Address

Sunsail Dubrovnik
ACI Marina Dubrovnik
Na skali bb
Mokošica
20 236 Dubrovnik
Croatia
Tel: + 385 20 455075
Fax: + 385 20 456486
Marina Tel: + 385 20 455020

Location

ACI marina Dubrovnik lies near Komolac on the river Omba about 2 Nm from the entrance to the port of Gruž and only 6 kilometers from the old city and 25 kilometers from Dubrovnik Airport.  ACI Marina is a holder of blue flag, a sign of cleanness, tidiness and environmental preservation.

Base Open Hours

Mon to Fri      8:00 am – 4:00 pm
Sat                9:00 am – 7:00 pm
Sun               8:00 am – 7:00 pm

Base/Shore Facilities

Sunsail yachts are located on quay No. E.
This modern marina offers, electricity, fuel station, water, grocery shop, shower/toilets, laundry, tennis courts, swimming pool, weather forecast and parking (10 Euro/day).
Shops are generally open from 7am until 7pm every day.
In the marina, the supermarket is also open from 8am until 8pm on a Sunday (1st June till 30th September, and low season from 8 am till 12 am). There is a money exchange in marina reception, and cash point machine at the supermarket entrance.

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Arrival & Departure

Time difference

 Standard time zone in Croatia is UTC/GMT +1 hour.

Flights

Luggage allowance is 20kg per person. Only one item of hand luggage per person is allowed and this must not weigh more than 5kg. For storage aboard we recommend traveling light and using folding luggage.

Lost or damaged luggage while flying is the responsibility of the airline and is not covered by your travel insurance. You must not include in Checked Baggage money, jewelry, precious metals, computers, personal electronic devices, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples.

If an incident occurs, immediately report it to airport officials. Claims will not be considered once you have left the airport.

Alcohol may be taken on flights but only in checked luggage (well secured from breakages) not as hand luggage due to airport security restrictions.
Check your duty free allowance in the duty free guide available on the flight.

Airport

Dubrovnik International Airport, also referred to as Cilipi Airport is located approximately 15.5 km from Dubrovnik city center, near the suburb of Cilipi.

Facilities at the airport include:

Money and communications: There is a bureau de change, bank and a post office.
Eating and drinking: There are coffee shops selling hot and cold drinks, snacks and light meals in the terminal building.
Shopping: A duty-free shop and a newspaper and tobacco shop that also sells souvenirs are available.
Shuttle: Atlas shuttle buses Tel:+385 (0) 20 442 222 www.atlas-croatia.com depart for Dubrovnik after the arrival of every regular incoming flight. Taxi: Taxis are available on the curb outside the terminal building. Taxi companies serving the airport include Taxi and Transportation Service Dubrovnik Tel: +385 (0) 98 725 769

Transfers

Transfers from the airport to the Base can be arranged on request, but they will need to be paid for locally. Please send your travel arrangements to us prior to departure so we can assist with transfer details where required.

Dubrovnik Airport at Cilipi is about 25 km away from the base in the ACI Marina and the transfer takes approximately 30 minutes.

Sunsail Prearranged Transfers (pay the driver directly):
Sunsail mini bus (12.50€ per person), Sunsail taxi (56€ per ride).

Alternatively, organize your own transfer at the airport:
Independent taxi 35 - 45 EUR (1-4 pax) or minibus, 50 EUR (1-8 pax)

If arriving by car, do not drive over the new bridge as this will cut out the valley were the marina is located.

A very good bus service connects the ACI Marina with the center of Dubrovnik and the old town. It operates from early morning until 2 a.m. Bus stop: on main road as leaving marina. Bus No.1A or 1B (every 15 mins) to the old town. As yachts are not allowed in the old town port, this is the cheapest way of getting there. Taxis are available outside the marina reception (100 - KN to old town).

Please note: Guests arriving separately should bring a copy of the charter contract / invoice.

Luggage

We would highly recommend packing prescription medicine and essential clothing (swimsuit, t-shirt and shorts) in your hand luggage as occasionally your luggage may arrive at the base after you do.
Please pack using soft-sided bags (with wheels as the quay is a distance from the office), as these are easier to store on your yacht.

Passport and Visas

Please ensure your passport is valid for the period of travel and for six months after you return. Your passport name must match the name on the flight ticket otherwise you may not be able to travel and insurance may be invalid.

It is the responsibility of each individual to ensure relevant visas are obtained where necessary. Sunsail cannot be held responsible for refusal of entry or travel due to lack of visas. If you are in any doubt please contact your Embassy for full details.

Customs and Immigration

Before leaving the airport you will have to clear Customs and Immigration.  Customs and Immigration do work on a spot check basis.

On Arrival

Your yacht will be ready at 6:00pm for boarding. Chart briefing and Boat briefings will be scheduled. The chart briefing describes the cruising area and any potential hazards.

The yacht briefing introduces you to your yacht, its systems and rigging. It is carried out individually for each yacht. It is important that all systems and equipment are fully understood. Briefings are mandatory.
Croatian Tourism tax: this tax will be collected upon arrival at the base. The charge is 1 Euro per person / per day and must be paid as a cash payment for the whole of the charter period.

Out of hours arrival procedure

Outside of these hours we leave directions to your  yacht, a contact number, and other relevant information outside our reception for you to collect.

On departure

At the end of your charter your yacht will need to be vacated by 9:00 am so we recommend that you return to the base the day before.

Before departing the boat please collect a debrief form from reception.
The debrief form is to let us know if you have encountered any problems with the boat or broken anything during the trip, this enables us to rectify problems for the next charter.

In addition to filling in forms we also require you to bag dirty laundry and leave in the cockpit, empty all cupboards and fridges of food and throw away, return snorkel gear and any lifejackets borrowed from reception and ensure that the boat is handed back to Sunsail in a clean and tidy state.  We reserve the right to charge for boats left less than shipshape.

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Sailing Information

Dubrovnik: Sailing Experience Level 2
Experience levels are based on sailing conditions and the length of passages within your chosen sailing area. Follow the link for more information on the sailing conditions.

Sailing Licenses

The Croatian Port Authorities require all skippers to hold proper sailing ability licenses.  We therefore strongly advise that you take any sailing certificates on vacation with you.   This may be useful should you be contacted by Customs or Port Police.  If you have not already done so then both the Skipper and 1st Mate will be required to fill in a sailing resume to confirm that you have the necessary skills to sail in this region.

Skippers & Crew qualifications and boat papers

It is ESSENTIAL that we have all of the following details in advance: Full name, date of birth, place of birth, nationality and passport number/ID card number for every member of your crew so that your boat papers can be prepared. You will not be able to sail without these papers, and failure to supply information in advance could delay your departure from the base. The sailing experience you provide on your booking confirmation is required as proof of sailing experience for the Croatian Port Authorities. Please bring any sailing certificates or sailing qualifications with you.

Cruising Permits

Montenegro: It is possible to sail to Montenegro, a permit must be obtained from the Harbour Master, usually in Dubrovnik, and you must go through the Clearing procedures for both legs of your journey. The Croatian Clearing Port is Cavtat, south of Dubrovnik, and the Montenegrian Clearing Ports are either Zelenika or Kotor.

When leaving Croatia, all yachts under 12m will have to pay €20. All yachts arriving in Montenegro have to purchase a Montenegrian cruising permit costing approx. €100. Port fees in Montenegro are additional.  By law in order to pass clearance to go outside Croatian waters there must be two people on board who hold recognized skippers’ licenses - regardless of the size of the yacht. You must advise Sunsail in advance (at the time of booking if possible) if you plan to visit Montenegro.

Please note that the Croatian customs clearing procedure to leave Croatian waters can take several hours.  Sunsail will do everything to assist but please bear in mind that Sunsail is not responsible for delays caused or as a fuction of the customs clearing process. 

Night Sailing

Night Sailing is not permitted; you must be moored at least one hour before sunset at all of our locations.

Cruising Area Limits

Limitations: Slovenia in the North (from Pula Base) to Dubrovnik & Italy in the South.

Mooring Fees and Taxes

Mooring fees are usually charged in harbours and on town quays by the local municipality. These are usually between €25 and €30 which is less than the per night charges in the larger marinas, but shower and toilet facilities may not be available.
Well equipped marinas are common in Croatia and generally cost about €50 (for a 30 ft yacht) to €80 (for a 50ft yacht) per night. The actual price is dependent on the size of your yacht and the specific marina pricing policy. Shore power, water, and shower and toilet facilities are included in the cost of berthing in a marina.
If you use a private jetty free of charge, you are expected to eat at the owner’s restaurant.
In Hvar yachts are charged for anchoring as well as in National Park areas.

Area & Sailing

More information on the sailing in this area.

Charts & Pilot Book

All the charts and pilot books you will need for the sailing area are on board the yacht.

Skippered Charter Information

The skipper’s time is booked from 12:00pm to 12:00pm in 24-hour periods. If you have reserved him for the first day of your charter and have a 6:00pm start, he will use this time to ensure he is happy with all aspects of the yacht and will be at the base to meet you upon your arrival. If you have reserved him for a later date on your charter he will start at 12:00pm on that day.

The skipper is responsible for the safety of the yacht at all times. He is not permitted to dive with you, nor leave the vessel overnight. He must conduct a safety brief with you before leaving the dock regardless of the duration of his contract with you.

For “check out charters” (anything less than the full duration of the charter) the check out skipper’s time is booked from 6:00pm to 6:00pm to allow for a meet and greet in the evening and go over basic systems, then a full day with you the next day. This skipper is required to give you a thorough briefing on all aspects of the yacht and dinghy in addition to assisting you with planning an itinerary for the trip and advising you how to contact the base, the return to base procedures and the emergency assistance procedures. It is suggested that you attend the scheduled chart brief that will be supplemented by the skipper during his time with you on the yacht. It is also suggested that you make it clear exactly what you want to cover…anchoring, docking, etc.

The skipper will be required to give you as much information as you require concerning the yacht and its systems, sailing skills and navigation in general.

The skipper fee does not include food or beverages for the skipper and are the responsibility of the client. It is suggested that you discuss this on the first day with the skipper and establish whether you will give the skipper cash for meals, whether you have included him in your provisioning or whether you will accommodate him as part of the group for meals ashore.  The skipper must have his own cabin. 

For one-day check out skipper’s it is your responsibility to get the skipper back to the base. If you prefer not to come back to the base you must pay for his expenses (ferry, taxi, etc.) to get him back.

The average tip for a skipper is 15 to 20% of the skipper’s fee. This is, of course, at your discretion.

More information on Skippered Charter Options.

Fuel

Cost Guide                      £1.00 per liter
Fuel Station location        In the marina close to the Sunsail base

Coolers

Coolers are available at the base on a first come first served basis at no additional charge. Please sign these out and return them clean and undamaged otherwise you will be charged for replacement. Only one per boat.

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Banks & Money Exchange

Currency

The official currency of the Republic of Croatia is the Kuna (HRK), divided into 100 Lipa.
You can exchange money at the departure airport, but the exchange rate is often better once you are in Croatia. Only 2000 Kuna can be imported or exported.

Banks

Open from 7am to 8pm Monday to Friday and 8am to 12 noon Saturday.
There are ATMs on most of the islands. Traveler’s checks are not readily accepted.
Cash can be exchanged at banks, post offices, exchange offices, travel agencies, marina offices and hotels. There are many small exchange offices in town offering a better exchange rate than the bank.  They are open from 8am to 8pm.

Post Office

The post office is situated in the center of the town. Open Monday to Saturday 8am to 8pm.

Credit Card Information

Visa and Mastercard are accepted in larger towns and on some islands but it is advisable to have cash to pay for meals.
Please Note: Bases are unable to accept personal checks and cannot give cash back on credit or debit cards.  
 

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General Information

Language

Croatian, Serbian, and other (including Italian, Hungarian, Czech, Slovak, and German).

Cost of living in Croatia

Restaurants

There are restaurants close to the bases and around many of the islands, with a wide selection of menus at various prices. Freshly caught local seafood is very popular. The local Sunsail staff will advise you of the whereabouts of restaurants.

Restaurant Bazen
ACI Marina, Komolac Dubrovnik - Croatia
Reservation:
Tel: +385 20 451-010
The restaurant is located in a beautiful natural setting, nearby the source of river Ombla. You will find a pleasant pool area, good food and wine.

Pizzeria - Bistro Nava is located close to Bazen restaurant. Coffee, juices, various beverages and a large selection of sandwiches and pizzas are available.

Tipping

Tipping in Croatia is becoming more commonplace, especially in upscale restaurants. In the past, tipping was welcome but not expected. Today, however, in newer, higher end places, an extra 10% or 15% is considered polite.

Shopping

When shopping in Croatia you may be offered receipts in shops far lower in value than the amount paid. Shops do this to declare less tax. The Customs Officers at your home airports are well aware how much most goods are worth. If you declare a lower value, you may have the goods seized and a heavy fine imposed.

Supermarkets are situated a short walk away from the bases. Shops are open from about 7am until 7pm every day (some close for siesta) and the majority close Sunday mornings. Many of your favorite products and brands may not be available.

Dubrovnik offers a variety of experiences and memories such as walking the town walls and shopping at the many shops.  Jewelry is stunning here, and handcrafted in the old town.  You will find traditional necklaces, strings of coral and pearl, silver earrings with filigree work, rings and brooches.

Many local markets can be found selling embroidered table cloths, linen, Dalamatian wine, spirits, preserves and dried fruit.  The morning market at Gunduliceva Square is great for souvenirs, while the morning market at Gruz is great for fresh local produce.
A VAT of 18.5% is added onto all non-essential products and services purchased in Croatia.

Hotels

Hotel accommodation in Dubrovnik is generally more expensive than elsewhere in Croatia.  Demand for beds is high in July and August, so you should be prepared to arrive early in the day, or book in advance.
There are no hotels at the airport, the nearest accommodation being in Cavtat, around 5km (3 miles) away

Berkeley Hotel
Ulica Andrije Hebranga 116A 20000 DUBROVNIK
Tel: +385 20 494 160
Fax: +385 20 494 170
Email: info@berkeleyhotel.hr

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Electrical, Phones & Music

Electricity

The standard voltage on all yachts is 12 volts. Electricity in Croatia is 220 Volts, and uses the standard European 2 pin plug. 

Mobile phones

Check with your service provider for coverage and roaming fees. There are companies such as Cellular Abroad who offer international phone rentals if you are not a resident of the country. Using your own GSM mobile phone in conjunction with a prepaid SIM card is also very popular and convenient.

Internet Connectivity

Telephone and internet facilities are available in the ACI Marina.

Music/Ipods

All boats are fitted with a radio and CD player. If you wish to listen to your IPOD whilst sailing you will need to bring along an I-trip or FM radio transmitter.

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Activities

Car Rental

Car rental companies represented at the airport include: Avis, Budget, Dollar, Hertz and Sixt.   You should note that international driver’s licenses are not deemed valid in Croatia.   

Watersports

Fishing

For any kind of fishing you need to buy a fishing license at the Harbour Master in Dubrovnik. The cost of the fishing license for 1 week is 100€. There are no rental facilities for fishing equipment.

Kayaking, Rafting

Try rafting on the Cetina River, Riding Quad bikes around the village of Zedno as well as kayaking. All these activities are provided with the guidance of professional guides and further information can be obtained from the base.

Scuba Diving

Scuba diving is strictly regulated in Croatia. Please arrange in advance to dive with a local club in Dubrovnik.
In order for you to dive from the yacht, a Croatian dive license is required. This can be bought at a cost of 2500 Kuna for the year. To purchase this license, you will need to produce Dive qualifications. Costs will then be approximately 200 kuna per day and 8 kuna a liter to fill tanks.

The best option is to go through a Dive center. The cost is approx. 350 Kuna for one dive including rental of all equipment and approx. 550 Kuna for 2 dives, including rental of all equipment, and they will be able to show the best spots along the coast.
Diving Club Dubrovnik:  Tel:  +385 20 43 57 37 37       
Navis Club Underwater: Tel:  +385 20 35 65 01
For more information about scuba diving visit the Croatian Tourism Diving Association website: www.diving.hr.

Snorkeling

We have a range of snorkeling gear which you may wish to use. We are limited on children’s sizes so if you have your own you may wish to bring them with you.

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Provisioning

Provisioning is available in this location.  More information on provisioning.

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Health & Safety

Illness or Injury

If you get sick and visit the doctor or hospital during your trip contact a member of Sunsail staff as soon as possible at the Sunsail base.
If you need to make a claim for curtailment due to illness, ask the base manager for assistance and contact your insurer’s emergency medical service immediately.
Your insurance company will assist with travel arrangements, advice and payment of bills.
Obtain receipts for any medication, treatment or transport you have to pay for and submit with your claim

Safety

All yachts are equipped with adult life jackets harnesses we leave it up to you to decide when personal safety equipment should be worn.
We have a limited supply of children’s life jackets (age 4+ only) if you have your own children’s life jacket we would encourage you to bring it along.
We suggest that children who are not strong swimmers should not be allowed in a dinghy without a life jacket or buoyancy aid and that they should wear a buoyancy aid or harness when on deck.
Children under the age of 16yrs should not operate an outboard engine and should be supervised at all times when in the dinghy.

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